FAQ
1. Q: Are you factory or trading company?
A: Yes, we are factory and have own sale office.
2. Q: What is your mainly business?
A: We are mainly dealing with OFFICE FURNITURE almost 6 years, 99% products are exporting to all over the world.
3. Q: Do you have showroom?
A: Yes, our showroom located in Guangzhou, hundreds samples in showroom, welcome to visit us.
4. Q:What payment terms you accept, and usually do?
A:We usually accept and do TT payments,50% deposit in advance, and the balance before loading or after check goods.
Shipping&Delivery
1. How long will it take for my product to be produced and delivered?
Production and delivery time depends on the items ordered, customization options and location. We are always committed to delivering products within 4 weeks from the date you place your order.
2. How much is the transportation cost?
The transportation cost of different products for different countries is not fixed, you can communicate with me by email for details.
3. How to track my order?
To track your order, you will receive an email containing our delivery service to track your order details, and the platform will also have relevant logistics information.
4. Does anyone need to receive courier at home?
Yes it is. We use a safe courier and need a signature as proof of receipt, so it is necessary to accept someone's delivery.
5. In addition, our transportation company provides door-to-door service, which does not include internal transportation, transportation on stairs, placing or unpacking. If your order contains larger items, or if you are not satisfied with the items you bring, we recommend that others assist in putting the items in it.
